You can order directly at whiteriver.com 24 hours a day. You can also call 1-800-558-0119 to place an order with the sales team, or purchase through a White River dealer in your area.

Stock mouldings and carvings: Most ship within 5 business days.
Custom hardwood mouldings: 2–4 weeks.
Custom woodcarvings: 5–6 weeks.
Tambour & Harmony panels: Most ship within 5–7 business days; custom tambour panels may require additional lead time.
Luxor plaster medallions: Made to order — allow 10 business days from order placement.
UltraFlex™ resin profiles: Produced to order — allow 2–3 weeks.

When planning your installation, always allow adequate time for delivery, especially for custom work or LTL freight.

There is no minimum order for most products. Mouldings are available in lengths as short as 3'. Adornments lineal mouldings are sold in minimum 1' lengths. Luxor plaster medallions have a minimum order amount of $300. UltraFlex™ resin has a 5' minimum.

Yes. 4" moulding samples (Mon Reale, Ornamentally Embossed, Traditional) are available on a per-job basis — up to 10 pieces ship free of charge. Speak with the sales team for larger sample requests.

Tambour and Harmony acoustic panel sample kits are available for purchase on the website — highly recommended before specifying for a project.

Luxestone flexible stone veneer samples (11″ L × 4″ W) are available for purchase. Woodcarvings are not available as complimentary samples.

Stock items may be returned or exchanged — see our Returns & Exchanges policy for full details. Custom work, made-to-order items (including Luxor plaster medallions and UltraFlex profiles), and cut mouldings cannot be returned or exchanged. Please confirm dimensions and specifications carefully before ordering any custom or made-to-order items.

Our current catalog (Volume 16) can be ordered free from whiteriver.com/pages/catalog-hub or by calling 1-800-558-0119. An online version and design element catalogs covering paneled walls, ceilings, mantels, and more are also available.

Freight is calculated by destination. For most orders, freight is calculated at checkout. For LTL (less-than-truckload) orders, a separate freight quote will be emailed to you after your order is placed.

MDF Radius Corners: Freight minimum of $45 — if freight exceeds $45, a separate quote is emailed after checkout.
Luxor plaster medallions: Freight is 15% of the total order. Larger medallions include a $75 crate fee.
Use our Quote & Freight Tool for estimates.

Orders up to 9' can ship FedEx Ground or overnight. Orders longer than 9', or orders with multiple large items, ship LTL (freight carrier). LTL orders receive a separate freight quote after checkout. See our full Shipping & Freight Policy for details.

Mon Reale, Ornamentally Embossed, and Traditional hardwood mouldings are produced from domestic lumber — 65% in 12'–16' lengths — and stocked overall in 3'–16' lengths. Minimum length is 3'. There is no minimum order quantity.

Hand carved lineals are produced in 8' lengths. Orders over 8' may include two pieces totaling 8'. Requesting all 8' pieces carries a 10% upcharge.

Specified lengths are available for an upcharge — contact your distributor or dealer for pricing.

Mouldings (Mon Reale, Ornamentally Embossed, Traditional, Contemporary): In-stock in Clear Poplar. A limited selection of Ornamentally Embossed and Traditional profiles are also stocked in Red Oak — these are noted in the catalog.

Woodcarvings: Available in Lindenwood (comparable to Basswood in color and grain) — excellent carving hardwood selected for its detail-holding properties.

Custom species: Available upon request for mouldings and certain carving applications. Contact the sales team for pricing and availability.

Yes. All White River mouldings ship unfinished and can be stained, glazed, or painted. Poplar accepts stain well and can be finished to match Cherry, Maple, Mahogany, Birch, Walnut, and many other hardwoods. White River also offers priming and sanding services — see whiteriver.com/pages/priming-and-sanding.

White River hardwood mouldings and woodcarvings are designed for interior use. They can be used in exterior applications only if they are fully protected from the elements and properly sealed and finished. For guaranteed exterior performance, UltraFlex™ resin profiles are the recommended choice — they will not rot, warp, or deteriorate.

UltraFlex™ is a syntactic polyurethane compound with a composition similar to wood — it installs, handles, paints, and stains just like wood. It's ideal for curved applications: arched windows and doors, curved walls, and any radius application where solid wood would need to be kerfed or laminated.

UltraFlex™ is produced to order in lengths from 5'–12'. Minimum order is 5'. Most White River mouldings and many carvings are available in UltraFlex™ — contact the sales team for availability on specific profiles.

Mon Reale is White River's premier high-relief collection — 160+ profiles for larger-scale trim work and complete room packages. Profiles are made from a fine-grain overlay contoured to solid Poplar. Mon Reale is the right choice when you need dramatic, deeply sculptured detail that reads at scale.

Traditional Mouldings is a complete line of classic interior trim profiles — crowns, casings, bases, chairrails, panel moulds, and accessories — in solid Poplar. Traditional is the right choice for historically proportioned, conventionally detailed interiors.

Ornamentally Embossed sits between the two — classic moulding shapes with an embossed decorative pattern applied to the face.

Yes. White River offers priming and sanding services in three tiers, priced by linear feet and face width. This is especially popular for Mon Reale profiles going into paint-grade applications. See full details at whiteriver.com/pages/priming-and-sanding.

Apply online at whiteriver.com/pages/trade-inquiry. Trade accounts are available to interior designers, architects, builders, contractors, and design professionals. Once approved, your discount is applied automatically at checkout.

Mouldings (Mon Reale, Traditional, Ornamentally Embossed, Contemporary): 35% off list price.
Tambour panels, Harmony acoustic panels, woodcarvings, and specialty products: 13% off list price.

Discounts apply to the respective product categories and are subject to approval. Contact the sales team if you have questions about which discount applies to a specific product.

White River sells through a national network of stocking distributors who sell to retail dealers. Distributors are required to maintain an inventory of White River products. To inquire about distribution or dealer arrangements, contact White River directly at 1-800-558-0119 or through the contact page.

Tambour panels are solid wood slat wall panels — primarily a design-forward wall covering that delivers a warm, natural wood texture. They are not rated for acoustic performance but are the most popular option for feature walls, entertainment centers, and architectural interiors.

Harmony acoustic panels are engineered specifically for acoustic performance, with an acoustic felt backer that absorbs sound. They're the right choice when you need both the aesthetic of wood slat paneling and measurable sound attenuation — home theaters, offices, restaurants, and open-plan spaces.

Tambour panels install with adhesive directly to a flat substrate — MDF, plywood, or drywall. Titebond adhesive is the recommended product and available on the website. See the full installation guide at whiteriver.com/pages/tambour-acoustic-panels-installation-guide. An online visualizer is also available to preview designs before you order.

Yes. Custom tambour panels are available for projects that require non-standard dimensions, species, or configurations. See whiteriver.com/pages/tambour_panel_custom for options and to submit a custom request. Lead times for custom panels may extend beyond standard stock lead times.

MDF Radius Corner Mouldings are used by cabinet fabricators to create smooth, consistent radius corners on cabinetry, furniture, and built-in fixtures. They're a cost-effective, precision-machined MDF solution — made in the USA — specifically designed for volume fabrication. Available at whiteriver.com.

Yes. Custom work is available for both hardwood mouldings and woodcarvings — larger profiles, historic reproductions, specific species, or one-of-a-kind carving designs. Contact the sales team at 1-800-558-0119 or email sales@whiteriver.com to discuss your requirements.

White River's in-house design team offers both complimentary and fee-based design assistance, including:

Complimentary: Profile pairing recommendations, build-up suggestions, proportion guidance, and combination advice for standard projects.

Fee-based: Elevations, perspective drawings, architectural specifications, CAD-to-photo-realistic renders, and full millwork design services for complex or custom projects.

Contact the design team at Designs@WhiteRiver.com or call 1-800-558-0119. See the full design services overview at whiteriver.com/pages/fee-based-millwork-design.

Yes. CAD downloads are available for many White River profiles at whiteriver.com/pages/digital-design-solutions. These are useful for specification documents, permit drawings, and design development.

Yes. White River offers complete coffered ceiling systems, beam systems, paneled wall and ceiling design packages, and full room specification services. The design team can take your project from concept to fully specified millwork package. See whiteriver.com/pages/coffered-ceiling-systems and the design services hub for more.