Legal & Policies

Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have — in plain language.

Information We Collect

What We Collect & Why

When you purchase something from our store, we collect personal information you provide — such as your name, address, and email address — as part of the buying and selling process.

When you browse our store, we also automatically receive your computer's IP address, which helps us understand your browser and operating system for site improvement purposes.

Consent

How We Handle Your Consent

When you provide personal information to complete a transaction — placing an order, verifying a credit card, arranging delivery, or processing a return — we consider that implied consent to collect and use that information for that specific purpose only.

If we need your information for a secondary reason, such as marketing, we will ask for your express consent or give you a clear opportunity to decline.

Withdrawing consent: You may withdraw your consent at any time by contacting us at sales@whiteriver.com or by mail at:

Disclosure

When We Share Your Information

We may disclose your personal information if required by law or if you violate our Terms of Service.

Payment security: If you use a direct payment gateway, your credit card data is encrypted via PCI-DSS standards. Transaction data is stored only as long as necessary to complete your purchase, then deleted. All payment gateways we use adhere to PCI-DSS requirements managed by the PCI Security Standards Council.

Third-Party Services

Vendors & Service Providers

We do not rent, sell, or share your personal information with third parties except as necessary to provide products or services you've requested, or with your permission. Third-party providers we use will only collect, use, and disclose your information to the extent required to perform their services.

Certain providers — such as payment gateways — have their own privacy policies. We recommend reviewing those policies to understand how your information is handled. Note that providers located in other jurisdictions may be subject to the laws of that jurisdiction.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.

Our store uses Google Analytics to help us understand who visits our site and which pages are most viewed.

Security

How We Protect Your Data

We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed without authorization, disclosed, altered, or destroyed.

Credit card information is encrypted using SSL technology and stored with AES-256 encryption. While no method of internet transmission is 100% secure, we follow all PCI-DSS requirements and implement additional industry-standard safeguards.

Cookies

Cookies We Use

Here is a list of cookies used on this site so you can choose whether to opt out.

Policy Updates

Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Changes take effect immediately upon posting. We encourage you to review this page periodically. If we make material changes, we will note the update here so you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to serve you.

Questions

Contact Us

If you would like to access, correct, amend, or delete any personal information we hold about you, register a complaint, or simply want more information, please reach out: