Skip to content
New Tambour Pricing — Built to Beat the Competition
New Tambour Pricing — Built to Beat the Competition
Trade Program Talk Face to Face Testimonials Podcast Where to Buy

Meet Cassidy Your Voice Assistant

AI Voice & Chat Assistant

Meet Cassidy

Your White River design & ordering assistant


Cassidy is our AI-powered assistant available right here on WhiteRiver.com. Type a question in the chat box, speak to her by voice, or call her on the phone — she knows our entire product catalog, can build you a quote, and check your order status, 24/7.

Available 24/7 · Call Cassidy at 1-866-967-2948

Cassidy — White River AI Assistant
Text Chat
Type your question in the chat box — Cassidy responds instantly with product info, quotes, and links.
Voice
Click the phone icon in the widget and speak naturally — Cassidy listens and responds out loud.
Phone
Call Cassidy directly any time — same AI, same answers, no hold music.
Call anytime · 1-866-967-2948
24/7
Day or night, Cassidy is always here — no wait, no voicemail, instant help.

Getting Started

How It Works


01
Open Cassidy
Click the button below to launch the Cassidy widget in the bottom-right corner of your screen, or call her directly.
Or call directly · 1-866-967-2948
02
Chat or Speak
Type a message like "Hi Cassidy, can you help me?" in the chat box to start a text conversation. Or click the phone icon in the widget to talk by voice.
03
Get What You Need
Receive your order status, get navigated to the right product page, or have a complete quote emailed to you — all in one conversation.

One Assistant

Everything in One Conversation

Cassidy handles it all — quotes, order status, product questions, and sales rep connections. Type a question or speak it out loud, and she'll take it from there.

White River AI · Cassidy

Your Complete Ordering Assistant

Whether you need a tambour quote, want to check on a shipment, or have a product question — just type it in the chat box or speak it. Cassidy handles all of it in a single conversation, on-site or by phone, 24 hours a day.

Quotes & Orders
  • Quote tambour panels across 21 profiles and 7 wood species
  • Quote MDF radius corners in multiple profiles and sizes
  • Creates a real Shopify draft order and emails you the summary
  • Flags trade accounts for rep pricing follow-up
Support & Navigation
  • Check order status and get tracking details emailed to you
  • Find products by name, SKU, or description
  • Navigate directly to collections and product pages
  • Connect you with the right regional sales rep
Try typing or saying
I need 10 cove cut tambour in red oak, 12 by 96
What's the status of order 18964?
Take me to your tambour panel collection
I have a trade account under Smith Cabinets
Add 6 of the 4-inch L corner radius pieces
Can I speak with someone about a commercial project?

Opens in the bottom-right corner · type "Hi Cassidy, can you help me?" to start chatting

Available 24/7 · 1-866-967-2948

Cassidy is ready
Type "Hi Cassidy, can you help me?" in the chat box, or click the phone icon to talk

Prefer to Talk to a Real Person?

Our regional sales team is available Monday–Friday. We're happy to help with quotes, specifications, and large project questions.

Contact Sales 1-800-558-0119

Want Cassidy? She's available 24/7 at 1-866-967-2948

Compare products

{"one"=>"Select 2 or 3 items to compare", "other"=>"{{ count }} of 3 items selected"}

Select first item to compare

Select second item to compare

Select third item to compare

Compare
Find Our Store
Find My Location Icon
More » Less «
  • List
  • Map