Cassidy is our AI-powered assistant available right here on WhiteRiver.com. Type a question in the chat box, speak to her by voice, or call her on the phone — she knows our entire product catalog, can build you a quote, and check your order status, 24/7.
Type a message like "Hi Cassidy, can you help me?" in the chat box to start a text conversation. Or click the phone icon in the widget to talk by voice.
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Get What You Need
Receive your order status, get navigated to the right product page, or have a complete quote emailed to you — all in one conversation.
One Assistant
Everything in One Conversation
Cassidy handles it all — quotes, order status, product questions, and sales rep connections. Type a question or speak it out loud, and she'll take it from there.
White River AI · Cassidy
Your Complete Ordering Assistant
Whether you need a tambour quote, want to check on a shipment, or have a product question — just type it in the chat box or speak it. Cassidy handles all of it in a single conversation, on-site or by phone, 24 hours a day.
Quotes & Orders
Quote tambour panels across 21 profiles and 7 wood species
Quote MDF radius corners in multiple profiles and sizes
Creates a real Shopify draft order and emails you the summary
Flags trade accounts for rep pricing follow-up
Support & Navigation
Check order status and get tracking details emailed to you
Find products by name, SKU, or description
Navigate directly to collections and product pages
Connect you with the right regional sales rep
Try typing or saying
I need 10 cove cut tambour in red oak, 12 by 96
What's the status of order 18964?
Take me to your tambour panel collection
I have a trade account under Smith Cabinets
Add 6 of the 4-inch L corner radius pieces
Can I speak with someone about a commercial project?
Opens in the bottom-right corner · type "Hi Cassidy, can you help me?" to start chatting
