White River Hardwoods · Sales Support
Talk to Tess.
Tess is our AI sales specialist. She can check what's in stock, build you a quote, look up an order, and answer questions about our mouldings, tambour, carvings and paneling. Her answers come straight from our inventory and order systems while you talk.
Conversations run up to 5:00 · Available around the clock · Free
Your browser will ask to use your microphone. Headphones help.
Live
Ready when you are
Prefer a person? Call 1-800-558-0119, Monday to Friday, 9 to 5 Central.
Things you can ask
Inventory
"Is the TM107-1248RO in stock?"
"I need forty of the 12 by 96 cove-cut tambour in red oak. Can you cover that?"
"What's the lead time on the Mon Reale rope moulding in poplar?"
Quotes
"Quote me ten 12 by 96 cove-cut tambour panels in red oak."
"I need 46 feet of the Medium Rope of Antiquity in poplar. What would that run?"
"Do you offer trade pricing?" · she can set up a trade account on the spot
Orders & tracking
"Can you check on my order? The number is [your order number] and the ZIP is [your ZIP]."
"Has my order shipped yet?" · she'll ask for the email or ZIP on the order first
"Can you email me the tracking number?" · sent only to the email on your order
Products
"What's the difference between Mon Reale and Ornamentally Embossed mouldings?"
"Which tambour sizes are flexible?"
"Can I talk to my sales rep?" · during business hours she'll connect you
How it works. When you ask about stock or an order, Tess looks it up in our live systems and tells you what she finds. If she can't answer something, she'll say so and have a team member follow up. She doesn't guess.
Just say it out loud